Privacy Policy

1. Overview & General Terms

Costa Rica Land Trust SRL ("Company," "we," "our," or "us") is dedicated to safeguarding the personal details of our website visitors and clients. This Privacy Statement outlines how data is gathered, processed, shared, and managed when you browse costaricalandtrust.com (the "Site") or communicate directly with our team.

By interacting with our Site or submitting details through our forms, you confirm that you have reviewed and understood the terms set forth in this document.

2. Identity of the Data Controller

The legal entity managing your personal information is:

3. Summary of Data Collected

A. Information You Manually Provide

We collect details you voluntarily share when requesting property portfolios, booking property tours, subscribing to updates, or sending messages via email, phone, or direct message apps. This includes:

• Contact Details: Full name, email address, phone number, and residential location.
• Real Estate Preferences: Budget ranges, preferred micro-locations, asset types, and acquisition timelines.

B. Automated Technical Collection

When navigating our Site, certain technical metrics are automatically recorded via cookies and tracking tools, including:

• IP address, browser specifications, device category, and operating system.
• Navigation pathways, session duration per page, referral URLs, and generalized geographic location.

C. Information From External Sources

Where legally permitted, we may gather supplemental data from public real estate registries, authorized marketing partners, or web analytics networks.

4. Purposes of Data Processing

We handle your information to fulfill the following operational objectives:

• Service Delivery: Processing transactional inquiries, facilitating property tours, and delivering land metrics or due diligence notes.
• Communication: Sending updates, market briefings, and promotional announcements (subject to your explicit opt-in choices or legal rights).
• Platform Optimization: Evaluating interaction trends to enhance user experience, digital security, and site performance.
• Legal & Regulatory Compliance: Adhering to applicable anti-money laundering (AML) laws, corporate record-keeping rules, and formal identity verification mandates.

5. Legal Bases for Data Usage & ARCO Rights

Our data handling practices comply with Costa Rica’s Law No. 8968 (Protection of the Individual against Processing of Personal Data), alongside international frameworks like the EU/UK GDPR. Processing is justified under one or more of the following grounds:

• Explicit Consent: Granted when subscribing to newsletters or opting into tracking cookies. You retain the right to revoke consent at any time.
• Contractual Necessity: Required to execute pre-contractual steps or property transactions at your request.
• Legitimate Business Interests: Facilitating website operations and fraud prevention, balanced against your personal privacy rights.
• Statutory Compliance: Fulfilling mandatory legal and reporting requirements.

Your ARCO Rights: Under Costa Rican regulations, you hold rights of Access, Rectification, Cancellation, and Opposition (ARCO). To exercise these rights regarding your personal information, please submit a written request to our team at contact@costaricalandtrust.com.

6. Disclosures & Third-Party Sharing

We never sell personal records. Information is shared strictly under confidential arrangements with:

• Technical Vendors: Hosting infrastructure providers, CRM database platforms, and IT systems contractors.
• Advisory Professionals: Licensed Costa Rican notaries, legal counsel, land surveyors, and escrow officers involved in asset transactions you initiate.
• Marketing & Analytics Tools: Analytical and tag management platforms (such as Google and Meta) as outlined below.
• Regulatory Authorities: Government bodies, courts, or law enforcement agencies when mandated by valid legal processes.
• Corporate Restructuring: Successor entities in the context of a merger, corporate reorganization, or asset transfer.

7. Cross-Border Data Transfers

Because we serve an international clientele and partner with global technology infrastructure providers (located primarily in the United States and the European Union), your personal details may be transmitted and stored outside Costa Rica. We implement appropriate technical, organizational, and contractual measures to ensure your information remains secured across borders in compliance with applicable legislation.

8. Cookies & Tracking Technologies

Our Site employs cookies, web beacons, and tag mechanisms to maintain platform stability, measure performance, and refine ad campaigns.

Active Measurement Tools:

• Essential Cookies: Mandatory technical files necessary for site navigation and security.
• Google Analytics 4 (GA4) & Google Tag Manager: Tools operated by Google LLC to measure traffic sources, session duration, and page interaction trends.
• Meta Pixel: Tracking tools provided by Meta Platforms, Inc. to measure campaign efficacy and serve relevant content across Facebook and Instagram properties.

Third-party vendors collect identifiers under their respective privacy terms (refer to the Google Privacy Policy and Meta Privacy Policy).

Managing Preferences: Non-essential tracking requires user consent. You can modify your tracking preferences at any time via your browser settings or opt-out extensions. Note that disabling technical cookies may alter core website functionalities.

9. Retention Period

Personal information is retained only for as long as necessary to fulfill the original collection purpose or to satisfy legal, tax, and financial accounting requirements. Inquiry and communication histories are generally stored for a maximum period of five (5) years following our last interaction, unless statutory rules mandate an extended retention window.